Moving
Smooth and stress-free moving
Service Description
Relocate with ease using our moving service. Ideal for small to medium-sized loads, we'll ensure your belongings are transported safely and efficiently. We maintain a straightforward structure: a base charge of $100 + HST with a 3-hour minimum booking. We also account for travel with additional fees based on kilometers traveled. Like our removal services, moving rates are negotiable as we strive to accommodate your specific needs and budget honestly. We require a 50% down payment of the quoted amount to secure your appointment, with the balance due upon completion. Your down payment is fully refundable if you cancel or reschedule at least 24 hours before the scheduled date. You may still cancel or reschedule on the day of your booking — a 25% cancellation fee will apply. If we arrive at the location and you're not there to cancel in advance, a 50% no-show fee will be deducted from your down payment. For more information, please read our Cancellation & No-Show Policy.
Cancellation Policy
1. Cancellation Requirement All customers must cancel or reschedule their pre-booked junk removal or moving services at least 24 hours before the scheduled appointment. Cancellations made within this 24-hour window are subject to fees as outlined below. Late cancellations and no-shows directly affect our scheduling and availability for other clients. 2. Down Payment A 50% down payment of the quoted amount is required to secure your appointment. This down payment is fully refundable if you cancel or reschedule at least 24 hours before the scheduled date. 3. Cancellation Fee If a booking is cancelled less than 24 hours before the scheduled service, a cancellation fee of 25% of the 50% down payment will apply. The fee will be deducted from the down payment, and the remaining balance will be refunded to you. 4. No-Show Fee If a customer fails to arrive for their scheduled service and does not cancel in advance, a no-show fee of 50% of the down payment will apply. The fee will be deducted from the down payment, and the remaining balance will be refunded to you. 5. Payment of Fees In the event that an additional balance is due, it may be charged to the payment method on file. Outstanding fees must be settled before any future bookings can be scheduled. 6. How to Cancel To cancel or reschedule a booking, please call us at (647) 704-3412 or email ohscrapmovers@gmail.com, or you can do it yourself on our website, at least 24 hours before your scheduled appointment. 7. Exceptions We understand that emergencies happen. Exceptions may be granted at our discretion for documented emergencies, severe weather, or other extenuating circumstances. Please contact us as soon as possible if you anticipate an issue.